Last Updated: September 19, 2025
This Privacy Policy explains how personal data is processed through the mental health services provided by Dr. Fatma Yesilyurt and the website www.drfatmayesilyurt.ca. This policy has been prepared in accordance with the Canada Personal Information Protection and Electronic Documents Act (PIPEDA), the European Union General Data Protection Regulation (GDPR), and the Turkey Personal Data Protection Law (KVKK).
Data Controller: Dr. Fatma Yesilyurt Address: Ontario, Canada Email: [email protected] Phone: [Phone number] Website: www.drfatmayesilyurt.ca Dr. Fatma Yesilyurt operates as a licensed psychologist registered with the College of Psychologists of Ontario.
The following personal data is collected: • Contact Information: First name, last name, email address, phone number • Communication Messages: Messages and questions sent through the contact form • Newsletter Subscription: Email address (for voluntary subscription) • Technical Data: IP address, browser information, device identifiers, website usage data • Cookie Data: Session cookies, performance cookies, security cookies • Video Viewing Data: Viewing information for seminars and educational content provided through the Zoom platform
Data is collected through the following methods: • Contact Form: Through the contact form on our website • Newsletter Subscription: Through email input in the footer section • Cookies: Automatically during website usage • Cloudflare Turnstile: For spam protection and security purposes • Video Platforms: Viewing content provided through Zoom • Log Files: Automatic web server log records
Your personal data is processed for the following purposes: • Provision of mental health services (Legal basis: Legitimate interest) • Responding to your communication requests (Legal basis: Consent) • Appointment scheduling and management (Legal basis: Legitimate interest) • Ensuring website security (Legal basis: Legitimate interest) • Newsletter delivery (Legal basis: Explicit consent) • Fulfilling legal obligations (Legal basis: Legal obligation) • Improving service quality (Legal basis: Legitimate interest)
Your data may be shared with the following third-party service providers: • Cloudflare: Website security and performance optimization • Zoom: Video conferencing and seminar platform • Email Service Providers: Sending newsletters and communication emails • Web Hosting Providers: Website hosting services • Analytics Platforms: Website usage analysis All third-party providers are bound by data protection agreements and act in compliance with GDPR and other relevant data protection laws.
Your data is retained for the following periods: • Contact Data: 3 years (from last communication) • Newsletter Subscription Data: Until subscription is cancelled • Technical Log Data: 12 months • Cookie Data: 1 month to 2 years depending on cookie type • Video Viewing Data: 6 months • Data Required by Legal Obligations: Periods stipulated by relevant laws
The following technical and administrative measures have been taken to secure your personal data: • SSL/TLS encryption for data transmission • Strong encryption for data storage • Regular security updates • Access control and authorization • Firewall and DDoS protection • Regular backup and data recovery procedures • Staff security training • Incident response plans
Under GDPR and KVKK, you have the following rights: • Right to Information: Learn which of your data is being processed • Right of Access: Request a copy of your data • Right to Rectification: Request correction of incorrect data • Right to Erasure: Request deletion of your data • Right to Object to Processing: Object to data processing • Right to Data Portability: Transfer your data to another platform • Automated Decision Making: Information about automatic processes • Right to Complain: Complain to supervisory authorities
The following types of cookies are used on our website: • Essential Cookies: Basic functionality of the website • Performance Cookies: Analyzing site performance • Functional Cookies: Remembering user preferences • Security Cookies: Cloudflare Turnstile spam protection You can manage your cookie settings through your browser. However, disabling some cookies may affect the functionality of the website.
Your data may be transferred to the following countries: • United States (Cloudflare, Zoom) • European Union Countries (Hosting providers) • Canada (Main data processing center) All international transfers are carried out with appropriate safeguards under Articles 44-49 of GDPR.
Our website and services are not designed for individuals under 18 years of age. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from a person under 18, we will delete this data immediately.
For questions about our privacy policy or to exercise your rights: Email: [email protected] Written application: Dr. Fatma Yesilyurt, [Address] For complaints to supervisory authorities: • Canada: Privacy Commissioner of Canada • EU: Relevant member state data protection authority • Turkey: Personal Data Protection Authority
This privacy policy may be updated as necessary. Significant changes will be announced on our website and notified to our existing users via email. We recommend that you regularly check the current version of the policy.
For questions regarding our privacy policy, please feel free to contact us.